What Payment Methods Are Available At Matchbook?
The Matchbook Betting Exchange lists its withdrawal methods as Visa, Mastercard, Neteller, Skrill, and bank transfers.
Withdrawals to credit cards or debit cards typically take 2-3 days, while withdrawals by bank transfer normally take 3-5 days. E-wallets provide the quickest withdrawal times, with some withdrawals processed within 12 hours.
Please note, not all payment methods are available in all jurisdictions in which Matchbook operates. If you have any questions about which payment methods are best for you, contact the Matchbook customer support team.
Why Can’t I Withdraw My Funds At Matchbook?
If you are having problems withdrawing funds from your Matchbook account, it is probably for one of two reasons. If you’re trying to make your first withdrawal at Matchbook, you will need to verify your account by completing Matchbook’s KYC verification checks.
If you have withdrawn funds from Matchbook before, but are now struggling to do so, the most common reason is that your payment method has expired. Please check whether your chosen payment has expired before requesting another withdrawal.
How Do I Verify My Matchbook Account?
If you want to withdraw funds from Matchbook, you will need to verify your account first. All betting sites must now ask their members to complete these checks to avoid the possibility of money laundering by criminals.
Matchbook will first attempt to complete your KYC check electronically. If Matchbook fails to do this, you will be requested to send documentation.
Documents you may be requested to send include a passport, driver’s license, and/or National ID Card. A copy of these can easily be uploaded to the Matchbook website.
As well as these forms of photo ID, you will be asked to upload a recent copy (last three months) of a utility bill, bank statement, or tax bill, as these confirm you live at the address you have given as your place of residence.
What Happens If I Make A Mistake When Uploading My Verification Documents?
If you make a mistake when uploading your verification documents, it may result in any withdrawal requests being delayed.
Mistakes you should avoid include:
Documents not being in your name
Sending documents that are not on the requested list
Sending manipulated images
Sending files that are not in an accepted format
What Happens If I Do Not Verify My Matchbook Account?
No funds can be withdrawn from your Matchbook account until you have verified your ID. Continuous failure to verify your account may result in its suspension.
How Do I Update My Payment Details At Matchbook?
If your chosen payment method has expired, login to your Matchbook account and go to banking. Click on the payment method you want to update and edit the details that are stopping you from withdrawing your funds. Once you’ve done this, request a withdrawal, providing you have verified your account.
If you’re still having a problem withdrawing funds from Matchbook, please contact the support team.
How Do I Contact The Matchbook Support Team?
If you need to contact the Matchbook customer support team to discuss withdrawals, you can use live chat or email.
Live chat is available from 09.00 to 22.00 Sunday – Thursday and 09.00 to 00.00 Friday and Saturday.
Email support is available 24/7.
What Withdrawal Methods Can I Use At Matchbook?
Withdrawal methods at Matchbook include Visa debit/credit, Mastercard debit/credit, Neteller, Skrill, and bank transfers. Please note, not all withdrawal methods may be available in all jurisdictions.
Can You Withdraw Matchbook Winnings To A Different Payment Method?
No. Matchbook only allows funds to be withdrawn to the payment method you used to make your deposit.
Can I Withdraw Matchbook Funds To A New Payment Method?
No. You must withdraw funds back to the same payment method. However, if your card has expired, you can update the details to match your new card and make a withdrawal.
How Do I Request A Withdrawal From Matchbook To Bank Account?
If you need to make a withdrawal by bank transfer for any reason, make sure the request is in the account holder’s name. The minimum withdrawal by bank transfer is $500 and fees may apply.
We hope that’s answered your question, how long do Matchbook withdrawals take.
*Please note, the details mentioned in this article may be subject to change without notice by Matchbook.